Transit and Railroad Police

KNOWLEDGE

• Public Safety and Security
  Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.


• Law and Government
  Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.


• English Language
  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.


• Customer and Personal Service
  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

SKILLS

• Active Listening
  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.


• Speaking
  Talking to others to convey information effectively.


• Critical Thinking
  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.


• Complex Problem Solving
  Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.


• Monitoring
  Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

ABILITIES

• Problem Sensitivity
  The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.


• Oral Comprehension
  The ability to listen to and understand information and ideas presented through spoken words and sentences.


• Oral Expression
  The ability to communicate information and ideas in speaking so others will understand.


• Inductive Reasoning
  The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).


• Speech Clarity
  The ability to speak clearly so others can understand you.

PERSONALITY

People interested in this work, will do well at jobs that need;