Training and Development Specialists


Also called : Computer Training Specialist, Corporate Trainer, E-Learning Developer, Job Training Specialist, Management Development Specialist, Technical Trainer, Trainer, Training Specialist

What they do


Design or conduct work-related training and development programs to improve individual skills or organizational performance. May analyze organizational training needs or evaluate training effectiveness.

On the job, one would


    KNOWLEDGE


    • Education and Training
      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • English Language
      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Customer and Personal Service
      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Administration and Management
      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    SKILLS


    • Instructing
      Teaching others how to do something.

    • Learning Strategies
      Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

    • Active Listening
      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    • Speaking
      Talking to others to convey information effectively.

    • Monitoring
      Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

    ABILITIES


    • Oral Expression
      The ability to communicate information and ideas in speaking so others will understand.

    • Oral Comprehension
      The ability to listen to and understand information and ideas presented through spoken words and sentences.

    • Speech Clarity
      The ability to speak clearly so others can understand you.

    • Written Comprehension
      The ability to read and understand information and ideas presented in writing.

    • Written Expression
      The ability to communicate information and ideas in writing so others will understand.

    PERSONALITY

    People interested in this work, will do well at jobs that need;

    • Cooperation
      Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

    • Dependability
      Job requires being reliable, responsible, and dependable, and fulfilling obligations.

    • Initiative
      Job requires a willingness to take on responsibilities and challenges.

    • Adaptability/Flexibility
      Job requires being open to change (positive or negative) and to considerable variety in the workplace.

    • Integrity
      Job requires being honest and ethical.

    • Attention to Detail
      Job requires being careful about detail and thorough in completing work tasks.

    • Self-Control
      Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

    • Achievement/Effort
      Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

    • Concern for Others
      Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

    • Independence
      Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

    TECHNOLOGY

    • Access software

    • Analytical or scientific software

    • Application server software

    • Business intelligence and data analysis software

    • Cloud-based data access and sharing software

    • Computer based training software

    • Customer relationship management CRM software

    • Data base management system software

    • Data base user interface and query software

    • Desktop publishing software

    • Development environment software

    EDUCATION AND TRAINING

    • Preparation

      Considerable Preparation Needed

    • Education

      Four-year bachelor degree

    • Experience

      A considerable amount of work-related skill, knowledge, or experience is needed for these occupation

    • Jobtraining

      Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

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