Title Examiners, Abstractors, and Searchers

KNOWLEDGE

• English Language
  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.


• Law and Government
  Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.


• Administrative
  Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.


• Customer and Personal Service
  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

SKILLS

• Reading Comprehension
  Understanding written sentences and paragraphs in work-related documents.


• Active Listening
  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.


• Critical Thinking
  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.


• Speaking
  Talking to others to convey information effectively.


• Writing
  Communicating effectively in writing as appropriate for the needs of the audience.

ABILITIES

• Problem Sensitivity
  The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.


• Flexibility of Closure
  The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.


• Information Ordering
  The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).


• Oral Comprehension
  The ability to listen to and understand information and ideas presented through spoken words and sentences.


• Oral Expression
  The ability to communicate information and ideas in speaking so others will understand.

PERSONALITY

People interested in this work, will do well at jobs that need;