Shipping, Receiving, and Inventory Clerks


Also called : Materials Control Associate, Order Fulfillment Specialist, Receiver, Receiving Associate, Receiving Clerk, Receiving Coordinator, Shipper, Shipping Clerk, Shipping Coordinator, Traffic Assistant

What they do


Verify and maintain records on incoming and outgoing shipments involving inventory. Duties include verifying and recording incoming merchandise or material and arranging for the transportation of products. May prepare items for shipment.

On the job, one would


    KNOWLEDGE


    • Administrative
      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Computers and Electronics
      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Production and Processing
      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • English Language
      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    SKILLS


    • Speaking
      Talking to others to convey information effectively.

    • Active Listening
      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    • Reading Comprehension
      Understanding written sentences and paragraphs in work-related documents.

    • Critical Thinking
      Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

    • Monitoring
      Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

    ABILITIES


    • Near Vision
      The ability to see details at close range (within a few feet of the observer).

    • Information Ordering
      The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

    • Oral Expression
      The ability to communicate information and ideas in speaking so others will understand.

    • Problem Sensitivity
      The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

    • Arm-Hand Steadiness
      The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.

    PERSONALITY

    People interested in this work, will do well at jobs that need;

    • Attention to Detail
      Job requires being careful about detail and thorough in completing work tasks.

    • Dependability
      Job requires being reliable, responsible, and dependable, and fulfilling obligations.

    • Cooperation
      Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

    • Integrity
      Job requires being honest and ethical.

    • Independence
      Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

    • Concern for Others
      Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

    • Initiative
      Job requires a willingness to take on responsibilities and challenges.

    • Self-Control
      Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

    • Analytical Thinking
      Job requires analyzing information and using logic to address work-related issues and problems.

    • Adaptability/Flexibility
      Job requires being open to change (positive or negative) and to considerable variety in the workplace.

    TECHNOLOGY

    • Access software

    • Accounting software

    • Compliance software

    • Data base user interface and query software

    • Document management software

    • Electronic mail software

    • Enterprise application integration software

    • Enterprise resource planning ERP software

    • Internet browser software

    • Inventory management software

    • Label making software

    EDUCATION AND TRAINING

    • Preparation

      Some Preparation Needed

    • Education

      High school diploma.

    • Experience

      Some previous work-related skill, knowledge, or experience is usually needed.

    • Jobtraining

      Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

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