Security Guards


Also called : Campus Security Officer, Custom Protection Officer, Customer Service Security Officer, Hotel Security Officer, Loss Prevention Officer, Safety and Security Officer, Security Agent, Security Guard, Se

What they do


Guard, patrol, or monitor premises to prevent theft, violence, or infractions of rules. May operate x-ray and metal detector equipment.

On the job, one would


    KNOWLEDGE


    • Public Safety and Security
      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • English Language
      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Customer and Personal Service
      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    SKILLS


    • Active Listening
      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    • Monitoring
      Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

    • Speaking
      Talking to others to convey information effectively.

    • Coordination
      Adjusting actions in relation to others' actions.

    • Critical Thinking
      Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

    ABILITIES


    • Speech Recognition
      The ability to identify and understand the speech of another person.

    • Deductive Reasoning
      The ability to apply general rules to specific problems to produce answers that make sense.

    • Flexibility of Closure
      The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.

    • Near Vision
      The ability to see details at close range (within a few feet of the observer).

    • Inductive Reasoning
      The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

    PERSONALITY

    People interested in this work, will do well at jobs that need;

    • Integrity
      Job requires being honest and ethical.

    • Dependability
      Job requires being reliable, responsible, and dependable, and fulfilling obligations.

    • Self-Control
      Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

    • Attention to Detail
      Job requires being careful about detail and thorough in completing work tasks.

    • Cooperation
      Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

    • Adaptability/Flexibility
      Job requires being open to change (positive or negative) and to considerable variety in the workplace.

    • Leadership
      Job requires a willingness to lead, take charge, and offer opinions and direction.

    • Stress Tolerance
      Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

    • Concern for Others
      Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

    • Initiative
      Job requires a willingness to take on responsibilities and challenges.

    TECHNOLOGY

    • Cloud-based data access and sharing software

    • Electronic mail software

    • Network monitoring software

    • Office suite software

    • Spreadsheet software

    • Transaction security and virus protection software

    • Video conferencing software

    • Word processing software

    EDUCATION AND TRAINING

    • Preparation

      Some Preparation Needed

    • Education

      High school diploma.

    • Experience

      Some previous work-related skill, knowledge, or experience is usually needed.

    • Jobtraining

      Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

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