Securities, Commodities, and Financial Services Sales Agents

KNOWLEDGE

• Economics and Accounting
  Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.


• Customer and Personal Service
  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.


• English Language
  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.


• Mathematics
  Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

SKILLS

• Critical Thinking
  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.


• Active Listening
  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.


• Reading Comprehension
  Understanding written sentences and paragraphs in work-related documents.


• Speaking
  Talking to others to convey information effectively.


• Persuasion
  Persuading others to change their minds or behavior.

ABILITIES

• Oral Comprehension
  The ability to listen to and understand information and ideas presented through spoken words and sentences.


• Deductive Reasoning
  The ability to apply general rules to specific problems to produce answers that make sense.


• Oral Expression
  The ability to communicate information and ideas in speaking so others will understand.


• Written Comprehension
  The ability to read and understand information and ideas presented in writing.


• Inductive Reasoning
  The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

PERSONALITY

People interested in this work, will do well at jobs that need;