Probation Officers and Correctional Treatment Specialists


Also called : Adult Probation Officer, Correctional Counselor, Deputy Probation Officer (DPO), Juvenile Probation Officer, Parole Agent, Parole Officer (PO), Probation Agent, Probation and Parole Officer, Probatio

What they do


Provide social services to assist in rehabilitation of law offenders in custody or on probation or parole. Make recommendations for actions involving formulation of rehabilitation plan and treatment of offender, including conditional release and education and employment stipulations.

On the job, one would


  • Prepare and maintain case folder for each assigned inmate or offender.

  • Gather information about offenders' backgrounds by talking to offenders, their families and friends, and other people who have relevant information.

  • Interview probationers and parolees regularly to evaluate their progress in accomplishing goals and maintaining the terms specified in their probation contracts and rehabilitation plans.

  • Discuss with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in their criminal behavior.

  • Supervise people on community-based sentences, such as electronically monitored home detention, and provide field supervision of probationers by conducting curfew checks or visits to home, work, or school.

KNOWLEDGE


  • Law and Government
    Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

  • Public Safety and Security
    Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

  • English Language
    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

  • Psychology
    Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

SKILLS


  • Active Listening
    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Social Perceptiveness
    Being aware of others' reactions and understanding why they react as they do.

  • Speaking
    Talking to others to convey information effectively.

  • Critical Thinking
    Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

  • Reading Comprehension
    Understanding written sentences and paragraphs in work-related documents.

ABILITIES


  • Oral Expression
    The ability to communicate information and ideas in speaking so others will understand.

  • Deductive Reasoning
    The ability to apply general rules to specific problems to produce answers that make sense.

  • Problem Sensitivity
    The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

  • Written Comprehension
    The ability to read and understand information and ideas presented in writing.

  • Inductive Reasoning
    The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

PERSONALITY

People interested in this work, will do well at jobs that need;

  • Integrity
    Job requires being honest and ethical.

  • Self-Control
    Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

  • Dependability
    Job requires being reliable, responsible, and dependable, and fulfilling obligations.

  • Stress Tolerance
    Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

  • Attention to Detail
    Job requires being careful about detail and thorough in completing work tasks.

  • Concern for Others
    Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

  • Adaptability/Flexibility
    Job requires being open to change (positive or negative) and to considerable variety in the workplace.

  • Cooperation
    Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

  • Independence
    Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

  • Persistence
    Job requires persistence in the face of obstacles.

TECHNOLOGY

  • Calendar and scheduling software

  • Customer relationship management CRM software

  • Data base user interface and query software

  • Electronic mail software

  • Internet browser software

  • Map creation software

  • Office suite software

  • Presentation software

  • Project management software

  • Spreadsheet software

  • Voice recognition software

EDUCATION AND TRAINING

  • Preparation

    Considerable Preparation Needed

  • Education

    Four-year bachelor degree

  • Experience

    A considerable amount of work-related skill, knowledge, or experience is needed for these occupation

  • Jobtraining

    Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

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