Management Analysts

KNOWLEDGE

• Administration and Management
  Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.


• English Language
  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.


• Customer and Personal Service
  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.


• Education and Training
  Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

SKILLS

• Active Listening
  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.


• Critical Thinking
  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.


• Reading Comprehension
  Understanding written sentences and paragraphs in work-related documents.


• Judgment and Decision Making
  Considering the relative costs and benefits of potential actions to choose the most appropriate one.


• Speaking
  Talking to others to convey information effectively.

ABILITIES

• Oral Comprehension
  The ability to listen to and understand information and ideas presented through spoken words and sentences.


• Oral Expression
  The ability to communicate information and ideas in speaking so others will understand.


• Written Comprehension
  The ability to read and understand information and ideas presented in writing.


• Inductive Reasoning
  The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).


• Written Expression
  The ability to communicate information and ideas in writing so others will understand.

PERSONALITY

People interested in this work, will do well at jobs that need;