Management Analysts


Also called : Administrative Analyst, Business Analyst, Employment Programs Analyst, Management Analyst, Management Consultant, Organizational Development Consultant, Program Management Analyst, Quality Control An

What they do


Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.

On the job, one would


    KNOWLEDGE


    • Administration and Management
      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • English Language
      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Customer and Personal Service
      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Education and Training
      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    SKILLS


    • Active Listening
      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    • Critical Thinking
      Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

    • Reading Comprehension
      Understanding written sentences and paragraphs in work-related documents.

    • Judgment and Decision Making
      Considering the relative costs and benefits of potential actions to choose the most appropriate one.

    • Speaking
      Talking to others to convey information effectively.

    ABILITIES


    • Oral Comprehension
      The ability to listen to and understand information and ideas presented through spoken words and sentences.

    • Oral Expression
      The ability to communicate information and ideas in speaking so others will understand.

    • Written Comprehension
      The ability to read and understand information and ideas presented in writing.

    • Inductive Reasoning
      The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

    • Written Expression
      The ability to communicate information and ideas in writing so others will understand.

    PERSONALITY

    People interested in this work, will do well at jobs that need;

    • Analytical Thinking
      Job requires analyzing information and using logic to address work-related issues and problems.

    • Integrity
      Job requires being honest and ethical.

    • Adaptability/Flexibility
      Job requires being open to change (positive or negative) and to considerable variety in the workplace.

    • Initiative
      Job requires a willingness to take on responsibilities and challenges.

    • Cooperation
      Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

    • Dependability
      Job requires being reliable, responsible, and dependable, and fulfilling obligations.

    • Persistence
      Job requires persistence in the face of obstacles.

    • Self-Control
      Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

    • Attention to Detail
      Job requires being careful about detail and thorough in completing work tasks.

    • Stress Tolerance
      Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

    TECHNOLOGY

    • Geographic information system

    • Graphical user interface development software

    • Graphics or photo imaging software

    • Human resources software

    • Industrial control software

    • Information retrieval or search software

    • Internet browser software

    • Medical software

    • Metadata management software

    • Network conferencing software

    • Network monitoring software

    EDUCATION AND TRAINING

    • Preparation

      Extensive Preparation Needed

    • Education

      Graduate Degree or higher.

    • Experience

      Extensive skills, knowledge, and experience are needed for these occupations.

    • Jobtraining

      Employees may need some on-the-job training, but most of these occupations assume that the person will already have the required skills, knowledge, work-related experience, and/or training.

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