- My Career Path
- Locker Room, Coatroom, and Dressing Room Attendants
Locker Room, Coatroom, and Dressing Room Attendants
Also called : Athletic Equipment Manager, Coat Check Attendant, Coat Checker, Coat Room Attendant, Fitting Room Attendant, Ladies Locker Room Attendant, Locker Room Attendant, Spa Attendant
What they do
Provide personal items to patrons or customers in locker rooms, dressing rooms, or coatrooms.
On the job, one would
- Check supplies to ensure adequate availability, and order new supplies when necessary.
- Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained.
- Clean facilities such as floors or locker rooms.
- Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.
- Refer guest problems or complaints to supervisors.
- Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Talking to others to convey information effectively.
- Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Service Orientation
Actively looking for ways to help people.
- Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
- Speech Recognition
The ability to identify and understand the speech of another person.
- Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Speech Clarity
The ability to speak clearly so others can understand you.
- Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
People interested in this work, will do well at jobs that need;
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Job requires being honest and ethical.
- Social Orientation
Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Concern for Others
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Internet browser software
- Inventory management software
- Office suite software
- Spreadsheet software
- Web page creation and editing software
- Word processing software
EDUCATION AND TRAINING
Some Preparation Needed
High school diploma.
Some previous work-related skill, knowledge, or experience is usually needed.
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.