Insurance Sales Agents

KNOWLEDGE

• Customer and Personal Service
  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.


• Sales and Marketing
  Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.


• English Language
  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.


• Mathematics
  Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

SKILLS

• Reading Comprehension
  Understanding written sentences and paragraphs in work-related documents.


• Active Listening
  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.


• Speaking
  Talking to others to convey information effectively.


• Critical Thinking
  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.


• Persuasion
  Persuading others to change their minds or behavior.

ABILITIES

• Oral Comprehension
  The ability to listen to and understand information and ideas presented through spoken words and sentences.


• Oral Expression
  The ability to communicate information and ideas in speaking so others will understand.


• Written Comprehension
  The ability to read and understand information and ideas presented in writing.


• Speech Clarity
  The ability to speak clearly so others can understand you.


• Speech Recognition
  The ability to identify and understand the speech of another person.

PERSONALITY

People interested in this work, will do well at jobs that need;