Human Resources Assistants, Except Payroll and Timekeeping


Also called : Human Resources Administrative Assistant (HR Administrative Assistant), Human Resources Assistant (HR Assistant), Human Resources Associate (HR Associate), Personnel Clerk

What they do


Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports, and date of and reason for termination. May prepare reports for employment records, file employment records, or search employee files and furnish information to authorized persons.

On the job, one would


    KNOWLEDGE


    • Personnel and Human Resources
      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Administrative
      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Customer and Personal Service
      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Administration and Management
      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    SKILLS


    • Active Listening
      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    • Reading Comprehension
      Understanding written sentences and paragraphs in work-related documents.

    • Speaking
      Talking to others to convey information effectively.

    • Writing
      Communicating effectively in writing as appropriate for the needs of the audience.

    • Critical Thinking
      Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

    ABILITIES


    • Oral Comprehension
      The ability to listen to and understand information and ideas presented through spoken words and sentences.

    • Oral Expression
      The ability to communicate information and ideas in speaking so others will understand.

    • Written Comprehension
      The ability to read and understand information and ideas presented in writing.

    • Speech Clarity
      The ability to speak clearly so others can understand you.

    • Written Expression
      The ability to communicate information and ideas in writing so others will understand.

    PERSONALITY

    People interested in this work, will do well at jobs that need;

    • Adaptability/Flexibility
      Job requires being open to change (positive or negative) and to considerable variety in the workplace.

    • Initiative
      Job requires a willingness to take on responsibilities and challenges.

    • Stress Tolerance
      Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

    • Independence
      Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

    • Self-Control
      Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

    • Persistence
      Job requires persistence in the face of obstacles.

    • Social Orientation
      Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

    • Achievement/Effort
      Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

    • Analytical Thinking
      Job requires analyzing information and using logic to address work-related issues and problems.

    • Innovation
      Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

    TECHNOLOGY

    • Calendar and scheduling software

    • Cloud-based data access and sharing software

    • Computer based training software

    • Data base user interface and query software

    • Desktop publishing software

    • Document management software

    • Electronic mail software

    • Enterprise resource planning ERP software

    • Human resources software

    • Internet browser software

    • Office suite software

    EDUCATION AND TRAINING

    • Preparation

      Medium Preparation Needed

    • Education

      Training in vocational schools or an Associate deg

    • Experience

      Previous work-related skill, knowledge, or experience is required for these occupations.

    • Jobtraining

      Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers.

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