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Gambling Change Persons and Booth Cashiers
Also called : Booth Cashier, Cage Cashier, Cashier, Casino Banker, Casino Cashier, Change Person, Slot Attendant, Slot Floor Person, Slot Technician, Vault Cashier
What they do
Exchange coins, tokens, and chips for patrons' money. May issue payoffs and obtain customer's signature on receipt. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
On the job, one would
- Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
- Exchange money, credit, tickets, or casino chips and make change for customers.
- Count money and audit money drawers.
- Check identifications to verify age of players.
- Maintain cage security according to rules.
KNOWLEDGE
- Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
SKILLS
- Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
- Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Coordination
Adjusting actions in relation to others' actions.
- Service Orientation
Actively looking for ways to help people.
- Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
ABILITIES
- Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Near Vision
The ability to see details at close range (within a few feet of the observer).
- Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
- Information Ordering
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
PERSONALITY
People interested in this work, will do well at jobs that need;
- Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
- Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Integrity
Job requires being honest and ethical.
- Self-Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
- Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Concern for Others
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Independence
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Social Orientation
Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
TECHNOLOGY
- Spreadsheet software
- Word processing software
EDUCATION AND TRAINING
- Preparation
Some Preparation Needed
- Education
High school diploma.
- Experience
Some previous work-related skill, knowledge, or experience is usually needed.
- Jobtraining
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.