Gambling Cage Workers


Also called : Cage Cashier, Casino Cage Cashier, Casino Cashier, Gaming Cage Worker, Gaming Cashier, Mutuel Clerk

What they do


In a gambling establishment, conduct financial transactions for patrons. Accept patron's credit application and verify credit references to provide check-cashing authorization or to establish house credit accounts. May reconcile daily summaries of transactions to balance books. May sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons. May convert gambling chips, tokens, or tickets to currency upon patron's request. May use a cash register or computer to r

On the job, one would


  • Follow all gaming regulations.

  • Convert gaming checks, coupons, tokens, or coins to currency for gaming patrons.

  • Maintain cage security.

  • Maintain confidentiality of customers' transactions.

  • Count funds and reconcile daily summaries of transactions to balance books.

KNOWLEDGE


  • Customer and Personal Service
    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Mathematics
    Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

  • English Language
    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

SKILLS


  • Speaking
    Talking to others to convey information effectively.

  • Mathematics
    Using mathematics to solve problems.

  • Active Listening
    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Service Orientation
    Actively looking for ways to help people.

  • Social Perceptiveness
    Being aware of others' reactions and understanding why they react as they do.

ABILITIES


  • Near Vision
    The ability to see details at close range (within a few feet of the observer).

  • Number Facility
    The ability to add, subtract, multiply, or divide quickly and correctly.

  • Oral Comprehension
    The ability to listen to and understand information and ideas presented through spoken words and sentences.

  • Oral Expression
    The ability to communicate information and ideas in speaking so others will understand.

  • Problem Sensitivity
    The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

PERSONALITY

People interested in this work, will do well at jobs that need;

  • Dependability
    Job requires being reliable, responsible, and dependable, and fulfilling obligations.

  • Integrity
    Job requires being honest and ethical.

  • Self-Control
    Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

  • Attention to Detail
    Job requires being careful about detail and thorough in completing work tasks.

  • Cooperation
    Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

  • Adaptability/Flexibility
    Job requires being open to change (positive or negative) and to considerable variety in the workplace.

  • Stress Tolerance
    Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

  • Concern for Others
    Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

  • Social Orientation
    Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

  • Independence
    Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

TECHNOLOGY

  • Office suite software

  • Spreadsheet software

  • Word processing software

EDUCATION AND TRAINING

  • Preparation

    Some Preparation Needed

  • Education

    High school diploma.

  • Experience

    Some previous work-related skill, knowledge, or experience is usually needed.

  • Jobtraining

    Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

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