Food Servers, Nonrestaurant


Also called : Food Server, Food Service Worker, Kitchen Runner, Room Server, Room Service Server, Tray Server

What they do


Serve food to individuals outside of a restaurant environment, such as in hotel rooms, hospital rooms, residential care facilities, or cars.

On the job, one would


    KNOWLEDGE


    • Customer and Personal Service
      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • English Language
      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Food Production
      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    SKILLS


    • Active Listening
      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    • Service Orientation
      Actively looking for ways to help people.

    • Speaking
      Talking to others to convey information effectively.

    ABILITIES


    • Oral Comprehension
      The ability to listen to and understand information and ideas presented through spoken words and sentences.

    • Near Vision
      The ability to see details at close range (within a few feet of the observer).

    • Oral Expression
      The ability to communicate information and ideas in speaking so others will understand.

    • Selective Attention
      The ability to concentrate on a task over a period of time without being distracted.

    • Speech Clarity
      The ability to speak clearly so others can understand you.

    PERSONALITY

    People interested in this work, will do well at jobs that need;

    • Attention to Detail
      Job requires being careful about detail and thorough in completing work tasks.

    • Self-Control
      Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

    • Stress Tolerance
      Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

    • Dependability
      Job requires being reliable, responsible, and dependable, and fulfilling obligations.

    • Integrity
      Job requires being honest and ethical.

    • Adaptability/Flexibility
      Job requires being open to change (positive or negative) and to considerable variety in the workplace.

    • Cooperation
      Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

    • Independence
      Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

    • Initiative
      Job requires a willingness to take on responsibilities and challenges.

    • Social Orientation
      Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

    TECHNOLOGY

    • Data base user interface and query software

    • Enterprise resource planning ERP software

    • Office suite software

    • Operating system software

    • Point of sale POS software

    • Web page creation and editing software

    EDUCATION AND TRAINING

    • Preparation

      Some Preparation Needed

    • Education

      High school diploma.

    • Experience

      Some previous work-related skill, knowledge, or experience is usually needed.

    • Jobtraining

      Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

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