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Food Servers, Nonrestaurant
Also called : Food Server, Food Service Worker, Kitchen Runner, Room Server, Room Service Server, Tray Server
What they do
Serve food to individuals outside of a restaurant environment, such as in hotel rooms, hospital rooms, residential care facilities, or cars.
KNOWLEDGE
- Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Food Production
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
SKILLS
- Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Service Orientation
Actively looking for ways to help people.
- Speaking
Talking to others to convey information effectively.
ABILITIES
- Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Near Vision
The ability to see details at close range (within a few feet of the observer).
- Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
- Selective Attention
The ability to concentrate on a task over a period of time without being distracted.
- Speech Clarity
The ability to speak clearly so others can understand you.
PERSONALITY
People interested in this work, will do well at jobs that need;
- Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
- Self-Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
- Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Integrity
Job requires being honest and ethical.
- Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Independence
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Initiative
Job requires a willingness to take on responsibilities and challenges.
- Social Orientation
Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
TECHNOLOGY
- Data base user interface and query software
- Enterprise resource planning ERP software
- Office suite software
- Operating system software
- Point of sale POS software
- Web page creation and editing software
EDUCATION AND TRAINING
- Preparation
Some Preparation Needed
- Education
High school diploma.
- Experience
Some previous work-related skill, knowledge, or experience is usually needed.
- Jobtraining
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.