First-Line Supervisors of Production and Operating Workers


Also called : Assembly Supervisor, Line Supervisor, Manufacturing Supervisor, Molding Supervisor, Plant Supervisor, Production Manager, Production Supervisor, Quality Assurance Supervisor (QA Supervisor)

What they do


Directly supervise and coordinate the activities of production and operating workers, such as inspectors, precision workers, machine setters and operators, assemblers, fabricators, and plant and system operators. Excludes team or work leaders.

On the job, one would


    KNOWLEDGE


    • Production and Processing
      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Administration and Management
      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Personnel and Human Resources
      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • English Language
      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    SKILLS


    • Active Listening
      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    • Management of Personnel Resources
      Motivating, developing, and directing people as they work, identifying the best people for the job.

    • Speaking
      Talking to others to convey information effectively.

    • Time Management
      Managing one's own time and the time of others.

    • Coordination
      Adjusting actions in relation to others' actions.

    ABILITIES


    • Oral Comprehension
      The ability to listen to and understand information and ideas presented through spoken words and sentences.

    • Oral Expression
      The ability to communicate information and ideas in speaking so others will understand.

    • Problem Sensitivity
      The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

    • Deductive Reasoning
      The ability to apply general rules to specific problems to produce answers that make sense.

    • Speech Clarity
      The ability to speak clearly so others can understand you.

    PERSONALITY

    People interested in this work, will do well at jobs that need;

    • Attention to Detail
      Job requires being careful about detail and thorough in completing work tasks.

    • Dependability
      Job requires being reliable, responsible, and dependable, and fulfilling obligations.

    • Leadership
      Job requires a willingness to lead, take charge, and offer opinions and direction.

    • Cooperation
      Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

    • Self-Control
      Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

    • Initiative
      Job requires a willingness to take on responsibilities and challenges.

    • Integrity
      Job requires being honest and ethical.

    • Stress Tolerance
      Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

    • Adaptability/Flexibility
      Job requires being open to change (positive or negative) and to considerable variety in the workplace.

    • Independence
      Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

    TECHNOLOGY

    • Analytical or scientific software

    • Cloud-based data access and sharing software

    • Computer aided design CAD software

    • Computer aided manufacturing CAM software

    • Data base user interface and query software

    • Electronic mail software

    • Enterprise application integration software

    • Enterprise resource planning ERP software

    • Financial analysis software

    • Human resources software

    • Industrial control software

    EDUCATION AND TRAINING

    • Preparation

      Medium Preparation Needed

    • Education

      Training in vocational schools or an Associate deg

    • Experience

      Previous work-related skill, knowledge, or experience is required for these occupations.

    • Jobtraining

      Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers.

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