First-Line Supervisors of Mechanics, Installers, and Repairers

KNOWLEDGE

• Administration and Management
  Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.


• Mechanical
  Knowledge of machines and tools, including their designs, uses, repair, and maintenance.


• Customer and Personal Service
  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.


• Administrative
  Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

SKILLS

• Monitoring
  Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.


• Management of Personnel Resources
  Motivating, developing, and directing people as they work, identifying the best people for the job.


• Coordination
  Adjusting actions in relation to others' actions.


• Critical Thinking
  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.


• Judgment and Decision Making
  Considering the relative costs and benefits of potential actions to choose the most appropriate one.

ABILITIES

• Flexibility of Closure
  The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.


• Selective Attention
  The ability to concentrate on a task over a period of time without being distracted.


• Category Flexibility
  The ability to generate or use different sets of rules for combining or grouping things in different ways.


• Perceptual Speed
  The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.


• Visualization
  The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.

PERSONALITY

People interested in this work, will do well at jobs that need;