- My Career Path
- First-Line Supervisors of Material-Moving Machine and Vehicle Operators
First-Line Supervisors of Material-Moving Machine and Vehicle Operators
Also called : Dock Supervisor, Driver Manager, Fleet Manager, On Car Supervisor, Street Supervisor, Trainmaster, Transportation Supervisor, Warehouse Supervisor
What they do
Directly supervise and coordinate activities of material-moving machine and vehicle operators and helpers.
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
- Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
- Complex Problem Solving
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Judgment and Decision Making
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Bringing others together and trying to reconcile differences.
- Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
- Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Written Comprehension
The ability to read and understand information and ideas presented in writing.
- Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
People interested in this work, will do well at jobs that need;
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Job requires a willingness to lead, take charge, and offer opinions and direction.
- Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Job requires being honest and ethical.
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Concern for Others
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Job requires a willingness to take on responsibilities and challenges.
- Accounting software
- Bar coding software
- Calendar and scheduling software
- Data base user interface and query software
- Electronic mail software
- Enterprise resource planning ERP software
- Internet browser software
- Map creation software
- Materials requirements planning logistics and supply chain software
- Mobile location based services software
- Office suite software
EDUCATION AND TRAINING
Some Preparation Needed
High school diploma.
Some previous work-related skill, knowledge, or experience is usually needed.
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.