- My Career Path
- First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
Also called : Floor Supervisor, Maintenance Supervisor, Parts Manager, Receiving Manager, Receiving Supervisor, Shipping Manager, Shipping Supervisor, Terminal Operations Manager
What they do
Directly supervise and coordinate the activities of helpers, laborers, or material movers, hand.
On the job, one would
- Maintain a safe working environment by monitoring safety procedures and equipment.
- Review work throughout the work process and at completion to ensure that it has been performed properly.
- Inform designated employees or departments of items loaded or problems encountered.
- Examine freight to determine loading sequences.
- Collaborate with workers and managers to solve work-related problems.
- Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Adjusting actions in relation to others' actions.
- Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Talking to others to convey information effectively.
- Management of Personnel Resources
Motivating, developing, and directing people as they work, identifying the best people for the job.
- Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
- Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
- Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Speech Clarity
The ability to speak clearly so others can understand you.
People interested in this work, will do well at jobs that need;
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Job requires being honest and ethical.
Job requires a willingness to lead, take charge, and offer opinions and direction.
- Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Job requires a willingness to take on responsibilities and challenges.
Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
- Concern for Others
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Calendar and scheduling software
- Data base user interface and query software
- Electronic mail software
- Enterprise resource planning ERP software
- Inventory management software
- Office suite software
- Presentation software
- Spreadsheet software
- Time accounting software
- Word processing software
EDUCATION AND TRAINING
Some Preparation Needed
High school diploma.
Some previous work-related skill, knowledge, or experience is usually needed.
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.