First-Line Supervisors of Firefighting and Prevention Workers


Also called : Battalion Fire Chief, Engine Boss, Fire Battalion Chief, Fire Captain, Fire Chief, Fire Management Officer, Fire Marshal, Fire Suppression Captain, Forest Fire Specialist Supervisor, Section Forest F

What they do


Directly supervise and coordinate activities of workers engaged in firefighting and fire prevention and control.

On the job, one would


    KNOWLEDGE


    • Public Safety and Security
      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Customer and Personal Service
      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Administration and Management
      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • English Language
      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    SKILLS


    • Critical Thinking
      Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

    • Monitoring
      Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

    • Speaking
      Talking to others to convey information effectively.

    • Active Listening
      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    • Complex Problem Solving
      Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

    ABILITIES


    • Problem Sensitivity
      The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

    • Oral Comprehension
      The ability to listen to and understand information and ideas presented through spoken words and sentences.

    • Oral Expression
      The ability to communicate information and ideas in speaking so others will understand.

    • Deductive Reasoning
      The ability to apply general rules to specific problems to produce answers that make sense.

    • Inductive Reasoning
      The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

    PERSONALITY

    People interested in this work, will do well at jobs that need;

    • Independence
      Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

    • Innovation
      Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

    • Dependability
      Job requires being reliable, responsible, and dependable, and fulfilling obligations.

    • Integrity
      Job requires being honest and ethical.

    • Leadership
      Job requires a willingness to lead, take charge, and offer opinions and direction.

    • Stress Tolerance
      Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

    • Adaptability/Flexibility
      Job requires being open to change (positive or negative) and to considerable variety in the workplace.

    • Concern for Others
      Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

    • Cooperation
      Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

    • Attention to Detail
      Job requires being careful about detail and thorough in completing work tasks.

    TECHNOLOGY

    • Analytical or scientific software

    • Data base user interface and query software

    • Electronic mail software

    • Geographic information system

    • Helpdesk or call center software

    • Internet browser software

    • Map creation software

    • Office suite software

    • Presentation software

    • Project management software

    • Spreadsheet software

    EDUCATION AND TRAINING

    • Preparation

      Medium Preparation Needed

    • Education

      Training in vocational schools or an Associate deg

    • Experience

      Previous work-related skill, knowledge, or experience is required for these occupations.

    • Jobtraining

      Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers.

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