- My Career Path
- First-Line Supervisors of Correctional Officers
First-Line Supervisors of Correctional Officers
Also called : Correctional Officer Captain, Correctional Supervisor
What they do
Directly supervise and coordinate activities of correctional officers and jailers.
On the job, one would
- Examine incoming or outgoing mail to ensure conformance with regulations.
- Transfer or transport offenders on foot or by driving vehicles, such as trailers, vans, or buses.
- Review offender information to identify issues that require special attention.
- Develop work or security procedures.
- Convey correctional officers' or inmates' complaints to superiors.
- Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Adjusting actions in relation to others' actions.
- Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
- Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
- Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
- Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Written Comprehension
The ability to read and understand information and ideas presented in writing.
People interested in this work, will do well at jobs that need;
Job requires being honest and ethical.
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
- Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Job requires a willingness to lead, take charge, and offer opinions and direction.
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Job requires a willingness to take on responsibilities and challenges.
- Concern for Others
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Data base user interface and query software
- Electronic mail software
- Office suite software
- Presentation software
- Spreadsheet software
- Word processing software
EDUCATION AND TRAINING
Medium Preparation Needed
Training in vocational schools or an Associate deg
Previous work-related skill, knowledge, or experience is required for these occupations.
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers.