Dining Room and Cafeteria Attendants and Bartender Helpers


Also called : Barback, Buffet Attendant, Bus Boy, Bus Person, Busser, Dining Room Attendant, Food Service Aide, Food Service Helper, Server Assistant, Server's Assistant

What they do


Facilitate food service. Clean tables; remove dirty dishes; replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes; supply service bar with food; and serve items such as water, condiments, and coffee to patrons.

On the job, one would


  • Run cash registers.

  • Serve ice water, coffee, rolls, or butter to patrons.

  • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.

  • Wipe tables or seats with dampened cloths or replace dirty tablecloths.

  • Set tables with clean linens, condiments, or other supplies.

KNOWLEDGE


  • Customer and Personal Service
    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • English Language
    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

  • Food Production
    Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

  • Sales and Marketing
    Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

SKILLS


  • Active Listening
    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Coordination
    Adjusting actions in relation to others' actions.

  • Service Orientation
    Actively looking for ways to help people.

ABILITIES


  • Trunk Strength
    The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.

  • Arm-Hand Steadiness
    The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.

  • Manual Dexterity
    The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

  • Stamina
    The ability to exert yourself physically over long periods of time without getting winded or out of breath.

  • Extent Flexibility
    The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.

PERSONALITY

People interested in this work, will do well at jobs that need;

  • Self-Control
    Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

  • Cooperation
    Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

  • Dependability
    Job requires being reliable, responsible, and dependable, and fulfilling obligations.

  • Social Orientation
    Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

  • Integrity
    Job requires being honest and ethical.

  • Stress Tolerance
    Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

  • Adaptability/Flexibility
    Job requires being open to change (positive or negative) and to considerable variety in the workplace.

  • Attention to Detail
    Job requires being careful about detail and thorough in completing work tasks.

  • Initiative
    Job requires a willingness to take on responsibilities and challenges.

  • Concern for Others
    Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

TECHNOLOGY

  • Operating system software

  • Point of sale POS software

  • Spreadsheet software

  • Web page creation and editing software

EDUCATION AND TRAINING

  • Preparation

    Little or No Preparation Needed

  • Education

    High school diploma.

  • Experience

    Little or no previous work-related skill, knowledge, or experience is needed for these occupations.

  • Jobtraining

    Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.

Version 3.1.0 Page loaded in 0.126294 secs