Customs and Border Protection Officers


Also called : Canine Enforcement Officer (K-9 Enforcement Officer), Customs Inspector, Customs Officer, Import Specialist, Inspector, Special Agent, US Customs and Border Protection Officer (US CBPO)

What they do


Investigate and inspect persons, common carriers, goods, and merchandise, arriving in or departing from the United States or between states to detect violations of immigration and customs laws and regulations.

On the job, one would


  • Examine immigration applications, visas, and passports and interview persons to determine eligibility for admission, residence, and travel in the U.S.

  • Detain persons found to be in violation of customs or immigration laws and arrange for legal action, such as deportation.

  • Inspect cargo, baggage, and personal articles entering or leaving U.S. for compliance with revenue laws and U.S. customs regulations.

  • Locate and seize contraband, undeclared merchandise, and vehicles, aircraft, or boats that contain such merchandise.

  • Interpret and explain laws and regulations to travelers, prospective immigrants, shippers, and manufacturers.

KNOWLEDGE


  • Law and Government
    Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

  • Public Safety and Security
    Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

  • English Language
    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

  • Customer and Personal Service
    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

SKILLS


  • Active Listening
    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Critical Thinking
    Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

  • Speaking
    Talking to others to convey information effectively.

  • Reading Comprehension
    Understanding written sentences and paragraphs in work-related documents.

  • Social Perceptiveness
    Being aware of others' reactions and understanding why they react as they do.

ABILITIES


  • Inductive Reasoning
    The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

  • Near Vision
    The ability to see details at close range (within a few feet of the observer).

  • Oral Comprehension
    The ability to listen to and understand information and ideas presented through spoken words and sentences.

  • Oral Expression
    The ability to communicate information and ideas in speaking so others will understand.

  • Problem Sensitivity
    The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

PERSONALITY

People interested in this work, will do well at jobs that need;

  • Integrity
    Job requires being honest and ethical.

  • Self-Control
    Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

  • Dependability
    Job requires being reliable, responsible, and dependable, and fulfilling obligations.

  • Stress Tolerance
    Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

  • Adaptability/Flexibility
    Job requires being open to change (positive or negative) and to considerable variety in the workplace.

  • Attention to Detail
    Job requires being careful about detail and thorough in completing work tasks.

  • Cooperation
    Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

  • Analytical Thinking
    Job requires analyzing information and using logic to address work-related issues and problems.

  • Persistence
    Job requires persistence in the face of obstacles.

  • Concern for Others
    Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

TECHNOLOGY

  • Data base user interface and query software

  • Electronic mail software

  • Enterprise resource planning ERP software

  • Office suite software

  • Spreadsheet software

  • Word processing software

EDUCATION AND TRAINING

  • Preparation

    Medium Preparation Needed

  • Education

    Training in vocational schools or an Associate deg

  • Experience

    Previous work-related skill, knowledge, or experience is required for these occupations.

  • Jobtraining

    Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers.

Version 3.1.0 Page loaded in 0.176001 secs