Also called : Computer Specialist, Computer Support Specialist, Computer Technician, Desktop Support Technician, Help Desk Analyst, Help Desk Technician, Information Technology Specialist (IT Specialist), Support
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
People interested in this work, will do well at jobs that need;
Medium Preparation Needed
Training in vocational schools or an Associate deg
Previous work-related skill, knowledge, or experience is required for these occupations.
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers.