Computer Systems Analysts

KNOWLEDGE

• Computers and Electronics
  Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.


• English Language
  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.


• Customer and Personal Service
  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.


• Mathematics
  Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

SKILLS

• Active Listening
  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.


• Critical Thinking
  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.


• Reading Comprehension
  Understanding written sentences and paragraphs in work-related documents.


• Speaking
  Talking to others to convey information effectively.


• Systems Analysis
  Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

ABILITIES

• Oral Comprehension
  The ability to listen to and understand information and ideas presented through spoken words and sentences.


• Deductive Reasoning
  The ability to apply general rules to specific problems to produce answers that make sense.


• Problem Sensitivity
  The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.


• Written Comprehension
  The ability to read and understand information and ideas presented in writing.


• Inductive Reasoning
  The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

PERSONALITY

People interested in this work, will do well at jobs that need;