Computer and Information Systems Managers


Also called : Application Development Director, Computing Services Director, Data Processing Manager, Information Systems Director (IS Director), Information Systems Manager (IS Manager), Information Systems Super

What they do


Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.

On the job, one would


    KNOWLEDGE


    • Computers and Electronics
      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Customer and Personal Service
      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Administration and Management
      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Engineering and Technology
      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    SKILLS


    • Critical Thinking
      Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

    • Active Listening
      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    • Reading Comprehension
      Understanding written sentences and paragraphs in work-related documents.

    • Judgment and Decision Making
      Considering the relative costs and benefits of potential actions to choose the most appropriate one.

    • Monitoring
      Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

    ABILITIES


    • Deductive Reasoning
      The ability to apply general rules to specific problems to produce answers that make sense.

    • Inductive Reasoning
      The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

    • Oral Comprehension
      The ability to listen to and understand information and ideas presented through spoken words and sentences.

    • Oral Expression
      The ability to communicate information and ideas in speaking so others will understand.

    • Problem Sensitivity
      The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

    PERSONALITY

    People interested in this work, will do well at jobs that need;

    • Attention to Detail
      Job requires being careful about detail and thorough in completing work tasks.

    • Integrity
      Job requires being honest and ethical.

    • Dependability
      Job requires being reliable, responsible, and dependable, and fulfilling obligations.

    • Initiative
      Job requires a willingness to take on responsibilities and challenges.

    • Cooperation
      Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

    • Analytical Thinking
      Job requires analyzing information and using logic to address work-related issues and problems.

    • Adaptability/Flexibility
      Job requires being open to change (positive or negative) and to considerable variety in the workplace.

    • Leadership
      Job requires a willingness to lead, take charge, and offer opinions and direction.

    • Stress Tolerance
      Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

    • Self-Control
      Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

    TECHNOLOGY

    • LAN software

    • Metadata management software

    • Network conferencing software

    • Network connectivity terminal emulation software

    • Network monitoring software

    • Network security and virtual private network VPN equipment software

    • Object or component oriented development software

    • Object oriented data base management software

    • Office suite software

    • Operating system software

    • Platform interconnectivity software

    EDUCATION AND TRAINING

    • Preparation

      Considerable Preparation Needed

    • Education

      Four-year bachelor degree

    • Experience

      A considerable amount of work-related skill, knowledge, or experience is needed for these occupation

    • Jobtraining

      Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

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