- My Career Path
- Computer, Automated Teller, and Office Machine Repairers
Computer, Automated Teller, and Office Machine Repairers
Also called : ATM Technician (Automated Teller Machine Technician), Computer Repair Technician, Computer Technician, Copier Technician, Customer Service Engineer, Field Engineer, Field Service Engineer, Field Serv
What they do
Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
- Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- Engineering and Technology
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Quality Control Analysis
Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Talking to others to convey information effectively.
- Time Management
Managing one's own time and the time of others.
- Operations Monitoring
Watching gauges, dials, or other indicators to make sure a machine is working properly.
- Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
- Near Vision
The ability to see details at close range (within a few feet of the observer).
- Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
- Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Finger Dexterity
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
People interested in this work, will do well at jobs that need;
- Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
- Analytical Thinking
Job requires analyzing information and using logic to address work-related issues and problems.
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Job requires persistence in the face of obstacles.
Job requires a willingness to take on responsibilities and challenges.
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Job requires being honest and ethical.
Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Calendar and scheduling software
- Cloud-based management software
- Configuration management software
- Data base user interface and query software
- Document management software
- Electronic mail software
- Enterprise application integration software
- Filesystem software
- Helpdesk or call center software
- Internet browser software
- Network connectivity terminal emulation software
EDUCATION AND TRAINING
Medium Preparation Needed
Training in vocational schools or an Associate deg
Previous work-related skill, knowledge, or experience is required for these occupations.
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers.