- My Career Path
- Cargo and Freight Agents
Cargo and Freight Agents
Also called : Air Export Specialist, Drop Shipment Clerk, Freight Broker, Intermodal Dispatcher, International Coordinator, Load Planner, Logistics Coordinator, Logistics Service Representative, Ship Broker, Traff
What they do
Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
On the job, one would
- Negotiate and arrange transport of goods with shipping or freight companies.
- Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
- Track delivery progress of shipments.
- Advise clients on transportation and payment methods.
- Estimate freight or postal rates and record shipment costs and weights.
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
- Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Talking to others to convey information effectively.
- Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
Bringing others together and trying to reconcile differences.
- Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
- Written Comprehension
The ability to read and understand information and ideas presented in writing.
- Near Vision
The ability to see details at close range (within a few feet of the observer).
- Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
People interested in this work, will do well at jobs that need;
- Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
- Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Job requires being honest and ethical.
Job requires persistence in the face of obstacles.
Job requires a willingness to take on responsibilities and challenges.
- Analytical Thinking
Job requires analyzing information and using logic to address work-related issues and problems.
- Data base user interface and query software
- Electronic mail software
- Enterprise resource planning ERP software
- Internet browser software
- Inventory management software
- Mobile location based services software
- Office suite software
- Presentation software
- Procurement software
- Spreadsheet software
- Word processing software
EDUCATION AND TRAINING
Some Preparation Needed
High school diploma.
Some previous work-related skill, knowledge, or experience is usually needed.
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.