Animal Control Workers


Also called : Animal Attendant, Animal Control Officer, Animal Enforcement Officer, Animal Ordinance Enforcement Officer, Animal Park Code Enforcement Officer, Animal Safety Officer, Community Safety Officer, Comm

What they do


Handle animals for the purpose of investigations of mistreatment, or control of abandoned, dangerous, or unattended animals.

On the job, one would


  • Contact animal owners to inform them that their pets are at animal holding facilities.

  • Educate the public about animal welfare, and animal control laws and regulations.

  • Clean facilities and equipment such as dog pens and animal control trucks.

  • Remove captured animals from animal-control service vehicles and place animals in shelter cages or other enclosures.

  • Issue warnings or citations in connection with animal-related offenses, or contact police to report violations and request arrests.

KNOWLEDGE


  • Customer and Personal Service
    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Law and Government
    Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

  • Public Safety and Security
    Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

  • English Language
    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

SKILLS


  • Active Listening
    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Speaking
    Talking to others to convey information effectively.

  • Critical Thinking
    Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

  • Reading Comprehension
    Understanding written sentences and paragraphs in work-related documents.

  • Service Orientation
    Actively looking for ways to help people.

ABILITIES


  • Oral Comprehension
    The ability to listen to and understand information and ideas presented through spoken words and sentences.

  • Oral Expression
    The ability to communicate information and ideas in speaking so others will understand.

  • Problem Sensitivity
    The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

  • Deductive Reasoning
    The ability to apply general rules to specific problems to produce answers that make sense.

  • Inductive Reasoning
    The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

PERSONALITY

People interested in this work, will do well at jobs that need;

  • Dependability
    Job requires being reliable, responsible, and dependable, and fulfilling obligations.

  • Integrity
    Job requires being honest and ethical.

  • Self-Control
    Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

  • Stress Tolerance
    Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

  • Independence
    Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

  • Cooperation
    Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

  • Adaptability/Flexibility
    Job requires being open to change (positive or negative) and to considerable variety in the workplace.

  • Attention to Detail
    Job requires being careful about detail and thorough in completing work tasks.

  • Initiative
    Job requires a willingness to take on responsibilities and challenges.

  • Concern for Others
    Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

TECHNOLOGY

  • Cloud-based data access and sharing software

  • Data base user interface and query software

  • Electronic mail software

  • Enterprise resource planning ERP software

  • Geographic information system

  • Internet browser software

  • Office suite software

  • Operating system software

  • Presentation software

  • Process mapping and design software

  • Spreadsheet software

EDUCATION AND TRAINING

  • Preparation

    Some Preparation Needed

  • Education

    High school diploma.

  • Experience

    Some previous work-related skill, knowledge, or experience is usually needed.

  • Jobtraining

    Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

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